Shipping policy
Processing Time
Orders are typically processed and shipped within 2–4 business days. You will receive a shipping confirmation email with tracking information once your order has been shipped.
Shipping Locations
At this time, we ship within the United States only.
Shipping Carriers
Orders are shipped via USPS
Shipping Delays
Once your order has been shipped, Meadow & Stone Soapery is not responsible for delays caused by the shipping carrier, weather, or other circumstances outside our control.
Incorrect Addresses
Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Refund & Return Policy
Returns
Due to the nature of our handmade bath and body products, we do not accept returns on opened or used items for hygiene reasons.
Damaged or Incorrect Orders
If your order arrives damaged or if you received the wrong item, please contact us within 7 days of delivery at 1meadowandstone@gmail.com with your order number and a photo of the item. We will gladly work with you to make it right.
Order Issues
If you have any concerns with your order, please reach out to us and we will do our best to help.
Refunds
If a refund is approved, it will be issued to your original method of payment.
If you have any questions about shipping, feel free to contact us at:
1meadowandstone@gmail.com